Crescent Communities prioritizes enhancing our customer journey, and our collaboration with Rentgrata has been a pivotal addition. With residents authentically sharing experiences and prospects gaining peer insights, Rentgrata provides genuine communication and valuable insights that shape our marketing strategies. We're excited to incorporate Rentgrata across our portfolio.”
The best referrals come from residents. Rentgrata allows a prospective resident to go beyond ratings and reviews – it provides prospects the opportunity to ask questions of residents who are willing to share what they have experienced. When our residents participate in a program like this, they feel like they’re giving back. They’re helping prospective residents become neighbors and maybe even friends, and that would potentially impact the resident’s propensity to renew their lease."
Using Rentgrata as a closing tool was intriguing. We wanted prospects to connect directly with our community residents. Starting with 10 properties, our conversion rates skyrocketed. Prospects who engaged with a resident through Rentgrata were twice as likely to lease, with over 60% choosing our communities—double the average conversion from traditional lead sources. Rentgrata has truly revolutionized our leasing success."
By engaging renters early, fostering a sense of belonging, and providing value to your residents, you can create a positive and connected community that prospective renters will want to be a part of, and residents won’t want to stop talking about. "
Rentgrata opens up new channels of communication for both residents and prospective renters, leading to enhanced engagement and improved leasing outcomes."
With the integration of Rentgrata and Nurture Boss, our on-site teams excel. It's revolutionized our sales, enhanced customer focus, and offers 24/7 automated services for faster conversion."
